I take my truck in for an alignment and then put tires on it the following week around late Sept. The truck starts pulling hard to the left after the tires are put on, so I think it might be a radial pull. Well, its not after putting all four tires on the front corner it still pulls really hard to the left. I take it back to the place where I had it aligned and they say, oh by the way, you're driver's side tie rod is bad and so are both lower ball joints...
Why the hell didn't you tell me that the first time? We didn't really notice it. That's not something that can happen in a month's time, or am I crazy? So I tell them I'd like an estimate and the come back with 1100 bucks. I'm :VHOT: at this point and ready to tell them to pound sand. But here's the thing... do I tell them to fix it, but complain about the poor service and demand some sort of discount? I mean it is potentially unsafe for me to drive it like that and especially since they should have seen it the first time, right? Option 2 is just take it somewhere else and bad mouth them to all my friends and say don't take your vehicle there...
What do you guys think?
Why the hell didn't you tell me that the first time? We didn't really notice it. That's not something that can happen in a month's time, or am I crazy? So I tell them I'd like an estimate and the come back with 1100 bucks. I'm :VHOT: at this point and ready to tell them to pound sand. But here's the thing... do I tell them to fix it, but complain about the poor service and demand some sort of discount? I mean it is potentially unsafe for me to drive it like that and especially since they should have seen it the first time, right? Option 2 is just take it somewhere else and bad mouth them to all my friends and say don't take your vehicle there...
What do you guys think?
