I just brought home my 06 D with VES. I have read the manual and I know I am missing the headphones and remote which the dealer is going to take care of after I called and complained but here is my real problem. When I put a DVD in, I get video and no sound. The mode on the head unit will not go to VES nor can I get the VES unit to change modes at all. It's like the VES and head unit are not connected or talking to each other. Does this sound like a dealer issue or am I a stupid newbie and missing something completely easy??? Thank for you help.