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My 2012 Ram Laramie "leather trimmed" seats are tearing at the seam between the perforated center panel and the side panel and the dealer will not fix the tear under warranty because it has 52,000 miles, even though I bought the $2,000 extended warranty from Dodge that was alleged by the salesperson to cover everything that the 3 year warranty would cover for an additional two years. Further investigation shows that the expensive 'leather trimmed" seats are 100% vinyl, ie. no leather anywhere, which would account for their coming apart at the seams. I presume that the leather seats in the newer models are also covered with 100% vinyl. Has any had dealings with Dodge with this fraud? The leather trimmed seats in my 2015 Challenger are actually real leather.
 

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Welcome to DT!

Let see if we can get the DodgeCares Rep in here to help.


@DodgeCares

:dtrocks:
 

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My 2012 Ram Laramie "leather trimmed" seats are tearing at the seam between the perforated center panel and the side panel and the dealer will not fix the tear under warranty because it has 52,000 miles, even though I bought the $2,000 extended warranty from Dodge that was alleged by the salesperson to cover everything that the 3 year warranty would cover for an additional two years. Further investigation shows that the expensive 'leather trimmed" seats are 100% vinyl, ie. no leather anywhere, which would account for their coming apart at the seams. I presume that the leather seats in the newer models are also covered with 100% vinyl. Has any had dealings with Dodge with this fraud? The leather trimmed seats in my 2015 Challenger are actually real leather.
Hi boug,

If you'd like to PM your VIN, I can certainly check in to the discrepancy regarding leather vs. vinyl. Additionally, you should have received a hard copy of the extended warranty provisions which details what is/isn't covered by the plan. If you don't have that anymore, you can go to moparvehicleprotection.com and download the pdf so you can be certain of what coverage you have.

Kori
Dodge Social Care Specialist
 

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Vin 3C6UD5FL1CG206553. The Service manager at the dealer said that Doge's idea of leather and our idea of leather are two different things. The vinyl is separating from the cloth backing at the seam and has split away from the center panel. I phoned the Doge number given on the web and the woman repeatedly said that the seats are leather, which is a lie.
 

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Im having the same tearing problem with my 2013 sport. The seats are supposed to be "leather trimmed", and have "leather" on the bucket sides of the seat, with the sport cloth material down the middle of the seat. My drivers seat developed a tear in the "leather" on the outside part of the seat, of couse at around 38k miles so would not be covered under warranty. Now at 53k miles the "leather" is tearing at the seam where it meets the middle fabric material. I weigh 155 lbs and dont think a small guy should wear out a seat in 2 years/38k miles of use! The "leather" material definitely does not feel like leather and the area that is tearing actually feels quite brittle, like it should have been conditioned.
 

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The material is called Bonded Leather. It is a material made from the scraps of hides used for real leather. It is reduced to a pulp or paste, then has a vinyl covering attached. It has low wear resistance. The vinyl surface becomes delaminated and falls off of the "leather" byproduct base. It 's used a lot in budget "leather" furniture. GOOGLE it for the full run down.
There is no repair once it starts to delaminate. Either cover it with an aftermarket slip cover (Echh) or replace it with a new seat.
There are currently no laws to prevent someone from passing bonded leather as "Leather". Companies (like Dodge) are free to tell you that you DO have leather seats. You do not. You have a cheap imitation that will not hold up and the companies make a huge profit selling premium interiors. I am pissed at the way my Laramie seats look at 40k miles.
 
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