I was wondering if any has had the TSB 24-004-03 performed on their truck. It is for the defrost door being inoperative. The procedure for doing this requires the removal of the dash and just about everything else to remove the heater housing. I guess I'm concerned about the dealer putting it all back together without a bunch of rattles. Plus, the recharging of the A/C and refilling the cooling system.
2002 Dodge Ram 1500 Reg Cab
Sony M800 Headunit
5.6" Flip Down
I want mine checked, I sometimes have to turn selector knob several times to get
the heat to go where I want. is this is ?
Also, Racer!_NC, it's nice to hear that yours is working great and that you don't have any rattles. And, were they able to fix it in one day?
The defrost door may break at the pivot shaft causing inadequate travel. The system may not completely close causing a lack of air discharge out the floor vents and full discharge from the defrost outlet. This may be caused by a broken actuator stop on the heater A/C (HVAC) housing.
03 Graphite Gray 2500 Quadcab SLT, 2WD, CTD SO, 47RE, 373 LSD
How much air comes out of the floor vents when it does work correct? My feet have been a little nippy lately.
7 deg. out this morning and when I got to work my face was 125deg. and my feet 10 deg.
I called my dealer today and the service department ask for my VIN #. after checking they found no TSB's for my truck. They also stated that if they Recalibrated the system that it would fix this problem.
The problem really sucks, especially in winter. They said no TSBs on my truck either, but they found this one eventually (two trips later) and all is well.
Got rid of her and the truck, which do you think I miss more?
2013 1500 Outdoorsman QC 2005 Power Wagon QC # 2550 (Traded in June 2013) 2003 Ram 2500 HEMI QC 4x4 (Traded for PW Aug 2005) 1994 Ram 1500 4x4 318 (Sold Sep 2004) 1993 Stealth R/T Twin Turbo (Crushed by tree June 2013) 1980 Plymouth TrailDuster 4x4 1999 Durango 4x4 (Sold Oct 2002)
Isn’t it funny how the automobile manufactures could have a known 100% failure rate on something and don’t have to do a recall, because it is not related to safety. Not that my problem is a 100% failure, but you would think that the dealer would try to get the manufacture to help cover part of the repair with a known problem like this one.
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