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post #1 of 1 Old 10-07-2016, 08:13 PM Thread Starter
ktmoatm
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Challenger Radio

I purchased a 2016 Challenger that had 29 mile on it from Don Jackson Dodge in Union City Ga. at 5115 miles the radio go's bad. I take the car to the dealer and they tell me to make an appointment. they would not look at the car. so I call corporate customer service and they tell me to find another dealer if I am dissatisfied with the dealer ship. so I called Newnan Peachtree in Newnan Ga. and they take my car in to look at it. they ask me if I plan to wait for it, I tell them yes. I set there for 5 hours waiting for them at 20 minutes til closing they tell me that they are not going to be able to look at it and they will keep it over night. the over night was to also check out the transmission as well. they call me the next morning and tell me that they did not find anything wrong with the trans but the radio is bad and they would order me one, that would take around 3 days maybe 5 days. well a week later they tell me that they have not received the radio and not sure when they will get one in. Corporate tells met hat they will have it expedited in. two weeks later the dealer tells me that if the radio is on back order it could take weeks or months to get one. and I keep calling and emailing to find out why I can not get a radio for my car. I even offered to pay the extra to have an up graded radio installed in my car and Dodge said NO. Dodge does not make any other radio to fit in this car. I would have to wait for the repair shop to get a bad radio from someone else's car and refurbish it and ship it to put it into may car.
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