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Diablo Trinity issue
- Posted: 11-20-2012, 02:32 PM
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Post #1
Just bought a Trinity for my 2011 Ram 1500 5.7 Hemi.
Got it synced to my PC, updated it, installed drivers, etc... Connects fine with PC. I was ready to actually do the install on my truck and hooked it up as instructed. I get no connectivity between the OBD2 port and the Trinity. Has anybody run into this? Support said to check power outlet fuses and if that is not it to try to connect to another vehicle. Fuses were fine and no other vehicle available at the moment. Bad cable?? Anyone heard of this?? HELP!! |
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Posted: 11-20-2012, 03:33 PM
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Post #2
you call Diablo tech line?
__________________
2011 Ram Express, KMC 22" Slides on Nitto 420s, Kicker sound system, Extang Trifecta, Bedrug, Ground Force 2" leveling, MGP Caliper covers, Retroshop tinted headlights and tails, Code Alarm remote start, AAC interior and licence plate LEDs, |
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Posted: 11-20-2012, 03:56 PM
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Post #3
Yes I have.
They want me to test the unit on another car to see if it powers up. If not, I am thinking it could be the cable. |
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Posted: 11-28-2012, 10:23 PM
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Post #4
Any update?
__________________
Hemifever 93 tune, JBA shorties, Volant Powercore cai, Moe's 85 mm cnc ported TB, 3"spindle+2.0 spacer, rear 1.5 lift spring , 1.25 RC body lift. 
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Posted: 11-30-2012, 09:25 AM
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Post #5
Bump
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Member "The Red Truck Club" #245 2012 Dodge Ram 1500 Hemi 4X4 K&N Air Filter. More mods to come soon! |
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Posted: 03-25-2013, 06:14 PM
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Post #6
you actually got thru to tech support?
I have called in 4-5 times in the last week and spent over 5 hours on hold waiting to talk to someone and never actually talked to anyone. I'm getting pissed at the terrible customer service!
__________________
2012 2500 megacab 4x4 hemi laramie. Mineral grey/ Bright silver bottom. |
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Posted: 03-25-2013, 09:36 PM
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Post #7
I hope you get it figured out.
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Posted: 03-27-2013, 09:09 PM
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Post #8
Quote:
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2012 Redline Durango R/T |
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Posted: 04-16-2013, 05:58 AM
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Post #9
Well an update on mine.
I finally got to talk to someone at ds when i selected sales instead of tech support. Garrett was extremely helpful in gettin me an rga number so i could send in my fried pcm because of the trinity. They replaced my pcm because they couldnt get it to come back either. I have been extremely disappointed in their customer service! Will never sell or use their products again.
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2012 2500 megacab 4x4 hemi laramie. Mineral grey/ Bright silver bottom. |
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