Questions about local dealer, [Archive] - Dodge Talk Community Forum


Click Here to Visit The Planets Largest Dodge Enthusiast Community




PDA

View Full Version Of This Page : Questions about local dealer,


JoJo5357
04-23-2006, 07:06 PM
Hi, I am new to this board and have a few questions about my 2000 Intrepid and my local Dodge dealer. This past november I had the A/C evaporater changed because it had started leaking. The dealer charged me $354.00 for the evaporater, $22.00 for freon, $5.86 for Ref oil, $5.80 for leak detection, and $770.00 for labor for a grand total of $1179.66 with tax. I feel this is high and was wondering if anyone else had this done at a Dodge dealer. Also this month the transmission got stuck in second gear and I needed to have 2 sensors in the transmission replaced. The sensors are only $32.63 each, yet with labor and tax the bill came to $440.01. I was also thinking about getting the timing belt replaced, and was told this would cost $1130.00 with the water pump relaced. The car has the 3.2 liter engine. I was just wondering if anyone else had this work performed and what it cost.

Ram3500Dually
04-23-2006, 09:23 PM
I know a girl that just had her waterpump and timing belt replaced on her 99 Intrepid and it was $660 Canadian and I thought that was high.

jfitch
04-25-2006, 08:34 AM
Yes, that's too high.. $770 is about 11 hours labor (?) No way they spent that much time. I would question them on it. They will tell you that they get the labor hours is from a manual... make them show you in print. There's probably not much that you can do, but you can at least tell them that you will NOT be back.

Dealers ARE A RIP-OFF. I don't see how they sleep at night. You best bet is to find a good repair shop and avoid the dealer like the plague.

JoJo5357
04-25-2006, 07:36 PM
Thanks for the reply, No its not about 11 hours labor, my dealer charges $98.50 an hour labor. And you are right, they charge by the amount of hours the manual says the job should take. When we caught the dealer charging us more hours than they had the vehicle, they admitted they charge by the manual, not the actual time spent working on the car. They admitted they charge for labor they did not do. The service mngr said, What should I do, have the techs work slower? Can you believe that?